Privacy Policy

Information We Collect

We may collect information that you voluntarily provide when you submit a contact form, request a quote, request a sample, subscribe to updates, or communicate with us by email, phone, WhatsApp, WeChat, or other messaging tools.

The information we collect may include:

Contact details such as name, company name, phone number, email address, country or region, and job title.
Inquiry details such as product model, application requirements, technical specifications, order needs, project details, and message content.
Business communication records related to quotations, samples, technical support, orders, and after-sales service.
Website usage data such as pages visited, browser type, device information, IP address, approximate location, referring pages, visit time, and interaction records.

How We Use Information

We use collected information to respond to your requests, provide product information, process business communications, improve our services, and support normal website operation.

We may use your information for the following purposes:

To reply to inquiries, quotation requests, sample requests, and technical support messages.
To recommend suitable sensor products, accessories, or customized solutions based on your requirements.
To process business communications, orders, delivery arrangements, and after-sales support.
To improve website performance, page content, product presentation, and user experience.
To send product updates, company news, or marketing information where permitted by applicable law.
To protect website security, prevent fraud, and maintain normal business operations.
To comply with applicable legal, regulatory, security, tax, customs, and business record obligations.

Legal Basis for Processing

Where applicable under GDPR or similar data protection laws, we process personal information based on one or more legal grounds, including your consent, performance of a contract or pre-contractual communication, our legitimate business interests, compliance with legal obligations, and protection of our rights and business operations.

Information Sharing

We do not sell your personal information.

We may share necessary information with trusted service providers, logistics partners, payment or business support providers, website hosting providers, analytics providers, customer relationship management tools, authorized distributors, and affiliated business teams when required to complete your request or provide our services.

We may also disclose information when required by law, regulation, court order, legal process, or a legitimate request from competent authorities.

All third parties that process personal information on our behalf are expected to protect such information and use it only for authorized business purposes.

Cookies and Similar Technologies

Our website may use cookies, analytics tools, or similar technologies to understand website traffic, remember preferences, measure marketing performance, improve page functionality, and optimize user experience.

Cookies may include essential cookies, performance cookies, functional cookies, and marketing or analytics cookies.

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled. Where required by applicable law, we will request consent before using non-essential cookies.

International Data Transfers

As an international B2B supplier, we may process and transfer personal information across countries or regions, including China, the European Economic Area, the United Kingdom, the United States, and other locations where our customers, partners, or service providers operate.

Where required by applicable law, we take appropriate measures to protect personal information during international transfers.

Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. We work to protect your information, but we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including business communication, service delivery, technical support, legal compliance, dispute resolution, and record keeping.

When personal information is no longer needed, we will delete, anonymize, or securely store it in accordance with applicable laws and business requirements.

Marketing Communications

If you receive marketing emails or product updates from us, you may opt out at any time by following the unsubscribe instructions in the email or contacting us directly.

Even if you opt out of marketing communications, we may still send necessary business, transactional, or service-related messages.

Your Choices and Rights

Depending on your location and applicable law, you may have the right to:

Request access to your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information.
Request restriction of or objection to certain processing activities.
Withdraw consent where processing is based on consent.
Request a copy of your personal information.
Opt out of certain marketing communications.

You may also choose not to provide certain information. However, this may limit our ability to respond to inquiries, provide quotations, recommend suitable products, or deliver requested services.

To exercise your privacy rights, please contact us using the information listed below. We may need to verify your identity before processing your request.

Children's Privacy

Our website and services are intended for business users and are not directed to children. We do not knowingly collect personal information from children under 16. If we become aware that such information has been collected, we will take appropriate steps to delete it.

Third-Party Links

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business, website functions, legal requirements, or data practices. The updated version will be posted on this page with a revised "Last Updated" date.